2017 comes to an end. It was an eventful year! We put our MRT into operation, there were changes in the medical team and we welcomed two new babies of our employees, which is one of the most beautiful news. Dr. Mahn and his team wish all patients, cooperation partners and friends a Merry Christmas, a relaxing time “between the years” and a successful start in the year 2018. Our practice is also open for you during the holiday season (except on December 28). However, the next surgery day is only January 16, 2018. In emergencies that require surgery, we must therefore refer you to the surrounding clinics.
On 11.12.2017, our practice was successfully recertified by TÜV Süd, according to the new DIN ISO 9001: 2015 . During the last year, we adapted our quality management system to the new standard and with Mrs. Fr. Welz-Spiegel, our QM consultant, we developed new strategies. This recertification certifies us that we are still fullfilling the standards for quality management and its consistent implementation. We value quality and traceability and can be proud of the service provided. This means that in the future, we will work on the highest level of our process quality. I would like to thank my practice team.
Dr. Mahn is from the 6th to 15th November with our U20 national team in Chemnitz. There are interesting international games against Italy (Chemnitz, Thursday, 09.11.17, 18:00, Eurosport) and England (Zwickau, Tuesday, 14.11.07, 18:00, Eurosport). Therefore, the next scheduled surgery day is only the 21.11.17. We apologize for any inconvenience and hope for your understanding (and love for football!). In the practice Dr. Mahn will be professionally represented by Fr. Müller-Rau.
At the beginning of 2016, a new specialist training for medical assistants was introduced, which concludes with the specialization “Orthopedic traumatology specialist assistant” (OTF). Luisa and Romina, from our practice, took part in the nationwide first qualification course and successfully passed the OTF final test in June 2017. We are pleased that our employees have taken several courses in Hamburg and are among the first OTFs in Germany. This also demonstrates that we take seriously the further education of our employees. Because only up-to-date employees can help our patients in difficult situations.